Privacy Policy

Introduction

At https://fort-collins-plumber.onlyhirepros.com (hereafter referred to as “Fort Collins Plumber” or “we”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in adherence to various global privacy regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) from the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Privacy Act (UCPA), Utah, USA
Connecticut Total Data Protection Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://fort-collins-plumber.onlyhirepros.com
Any applications, software, or services provided through our platform
Interactive features and functions on our websites
Communications initiated by or on behalf of Fort Collins Plumber

Important Note: This policy does not extend to third-party platforms, apps, products, or services that you access through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy outlines our practices when:

You use our applications and services as an authorized user
You visit our websites linked to this policy
You engage with us through newsletters, emails, phone calls, or text messages/SMS

Personal Data Collection

We collect a range of personal data to provide and improve our services. Here’s a detailed breakdown:

Account Information: Includes user names, email addresses, and passwords used to access your account.
Payment Information: Credit card details, billing addresses, and payment history are securely stored for transaction processing.
Financial Information: We may collect data related to your financial status or creditworthiness for specific services.
Purchase Information: Details of products or services purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile carrier information.
Location Data: Information about your geographical location when you interact with our services.
Feedback: Your comments, reviews, and responses to surveys or feedback forms.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their privacy policies).
Product Information: Details about products or services that interest you, including preferences and interaction history.

We acquire this data through direct user input, interactions with our systems, and automated technologies used for service delivery. Additionally, third parties may share personal data with us, but they are bound by their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide valuable analytics. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These ensure basic functions of our website, like secure login.
Preference: They remember settings or preferences you’ve chosen.
Analytics: Used to analyze how visitors use our site, helping us improve content and functionality.

Users can manage their cookie choices through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes have been met or if you request deletion, we securely delete or anonymize your information in accordance with legal requirements.

Security Measures

Fort Collins Plumber implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We utilize encryption for data transmission and storage, engage trusted third-party processing partners, and adhere to strict security protocols to safeguard your information.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Asking for the deletion of your data in certain circumstances.
Restriction: Limiting the use or processing of your data under specific conditions.
Portability: Obtaining a copy of your data in a structured format, portable across systems.
Objection: Opposing or withdrawing consent to the processing of your data.
Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
Appeals/Complaints: Filing formal complaints with relevant supervisory authorities and seeking redress.

To exercise any of these rights, please contact our dedicated privacy team using the details provided below. We will respond to your request in a timely manner as required by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any inquiries related to privacy, data requests (including unsubscribe), or if you have questions about this policy, please contact us:

Email: [email protected]
Postal Address: Fort Collins Plumber Privacy Team, [Address], [City], [State/Province], [Zip/Postal Code]